About Sterling Solutions

Sterling Solutions is the team behind Factory and the success.build ecosystem. We work with small and mid-sized businesses across professional services, trades, and operating companies. We also bring deep capability to community organizations: fraternal lodges, civic groups, professional associations, faith communities, and the people who run them. We build the infrastructure that lets all of them organize, communicate, and grow.

Privacy is a Core Right

Privacy isn't a feature. It isn't a compliance checkbox. It's a fundamental right of every person who trusts us with their data, their relationships, and their communications.

And like every right, it's made real by the communities that defend it. Your privacy is only as real as the people and structures defending it. When that defense collapses into a single central authority, a vendor, a platform, an agency, a hyperscaler, the right has nowhere to live, no matter how loudly we declare it.

Privacy is what communities do, not what individuals have. Individual rights without the community foundational fabric are slogans.

So we build the foundational fabric that makes those rights hold up: peer-distributed infrastructure, running on equipment you control, with no vendor occupying the watchtower position. That's how you regain control of your contacts, your communications, and your operations.

How we build

On the shoulders of giants. We build on open source, contribute back, and use established tools as foundations to extend. The rising tide isn't a metaphor. It's the business model.

For people, not platforms. Revenue follows from trust. Trust follows from genuine service. Genuine service means respecting people's time, data, autonomy, and dignity.

Above reproach. Legal compliance is the floor, not the ceiling. We don't harvest behavioral data. We don't sell contacts. We don't lock people in. The standard we hold partners and customers to is the standard we hold ourselves to, in private, when no one is watching.

Who we serve

The accounting firm. The law office. The medical practice. The construction company. The agency. The shop. The operating business staying in touch with its customers and running its own operations.

And, as a core capability: the lodge, the Legion post, the Knights of Columbus council, the neighborhood association, the professional association, the advocacy group, the Scout troop running a food drive.

We don't build for the elite few who can afford enterprise contracts. We don't build for mass-market data harvesting. We build for the middle. For the owner-operator, the practice manager, the everyday organizer, the volunteer coordinator, the community leader who needs tools that work.